Posted by: Ed Peterson
on Dec 02, 2009
Tagged in: Untagged
The competition will undoubtedly question the quality of the business providing my solar systems, the quality of the products, the service and the ongoing support you as a potential customer will get. As they really have no other way of supporting their own high costs, this it to be expected.
OPVP is an owner operated business, which means I take part in every sale, installation and service I provide. As a result, my overheads are far less than other solar installation companies. Work that I do very rarely requires after installation repairs, because I do it right the first time. I hire people I need for a job, when I need them. I pay well and I get good people. If someone doesn't work well, I don't get them back.
The products I sell and install, all produce well and have good warranties. As I warranty my work and the products I install, I don't want to have to return to replace them. This costs me time and money, and as customer satisfaction is number one on my priority list, I want to ensure I am installing quality products the first time.
I don't have a store front, flashy salespeople and I don't have a fancy car or boat habit. I am just a hardworking, very smart guy. You can always reach me by phone or email, so I remain accessible. I don't try and make the most off of every customer I sell as system to, I focus on earning a living. These things all add up and this allows me to offer quality systems. installed for a fair price, that will operate trouble free for many years.
I know that I will loose many sales to people that feel uncomfortable not paying the most for the "best" system. I could site figures and stats that would question the validity that anyone else's system is "better" than mine, but it won't convince these people anyway.
In the end I loose potential customers but gain a few long time friends.
While solar sales and installations are new for me, construction and hard work are not. I enjoy doing the things that make people stop and stare in amazement. Check out my photo gallery
.